Outsourced Services

OSAP assesses your organization in areas such as privacy and confidentiality measures, level-of-service and escalation procedures, transaction response times, and systems availability. It also assesses the security infrastructure and data integrity measures including disaster recovery, business continuity, contingency plans, and intrusion detection and response. In the process of a thorough, objective OSAP evaluation, your organization will discover ways to improve efficiency, elevate quality of service, and keep up-to-date with current marketplace trends.

OSAP accreditation criteria is established for:


EHNAC’s OSAP program prepares your organization for third party audits including HIPAA/HITECH compliance audits now being conducted by the Office of Civil Rights (OCR) on covered entities and business associates. This program also reduces risk to PHI and operations through the demonstration of a risk management program with effective controls that appropriately minimize threats.

Once an organization is OSAP accredited, other EHNAC candidates who utilize that outsourcer will not have to pay for additional site visits to that organization.

To begin the application process for the Outsourced Services (OSAP) program, please complete the application form through our website.  Program criteria are located on the criteria page.


*EHNAC offers two accreditation programs related to Accountable Care Organizations. 1.) ACOAP is designed for the organizations themselves; 2.) OSAP-ACO is for ACO technology providers. While the programs are similar, ACOAP includes criteria related to their governance structure, how they administer their ACO to a region or community, ACO-specific government requirements, etc.


**EHNAC offers two accreditation programs related to Health Information Exchanges. 1.) HIEAP is designed for the exchanges themselves; 2.) OSAP-HIE is for HIE technology providers. While the programs are similar, HIEAP includes criteria related to their governance structure, how they administer their HIE to a region or community, HIE-specific government requirements, etc.


Here’s what an OSAP-accredited organization recently said about the program:

“The EHNAC OSAP accreditation proves to our clients and potential clients that we maintain the highest standards and can be fully depended upon. In this environment of ever-changing laws, rules and regulations; it is more important than ever to know that the company you trust your practice with is always looking out for you and protecting your interests. This accreditation shows we are that company.”

Thomas Wal, Chief Information Officer, Medical Account Services